TERMS
STANDARD SHIPPING
Your order will ship out within 2-4 business days of ordering and will usually ship USPS. A tracking number will be emailed to you once your item is left at the post office. Deliveries outside the U.S. may take longer and will be charged extra shipping based upon customs, distance and weight. If your shipping charges seem more than necessary we watch this and refund you accordingly (yes, we really do!).
LOCAL PICKUP
Kansas City customers may use the "LOCAL PICKUP" option on checkout and no shipping charges will be added. Your order MUST be picked up within 7 days. An email will be sent to you when your items are ready for pickup, usually within 36 hours.
Pickup is at:
- Glenwood Antique Mall
- 9030 Metcalf Ave.
- Overland Park, KS 66212
- 913-901-8888
- Open Sunday - Wednesday 10-6, Thursday - Saturday 10-7
RETURN POLICY
Online merchandise may be returned for online credit or refund within 21 days of the shipment. Upon receipt of returned goods, Curious Sofa reserves the right to deny a refund if the merchandise is not in selling condition. Shipping charges are non-refundable. Curious Sofa is not responsible for returns not received or for a product damaged in route to us when not insured. If damaged upon arrival, please send text pics of damage and packaging ASAP to 816-898-6365.
- PLEASE SEND ANY RETURNS TO:
- Curious Sofa
- 8808 W 64th Place #101
- Merriam, KS 66202
- 816-898-6365
PRIVACY
Your privacy is important to us. Rest assured that any of your personal info is not sold or forwarded to anyone else. (We're too small for that stuff!) Also your credit card info is encoded with the latest online security methods. (read below)
SECURITY
You can shop at Curious Sofa with confidence. We have partnered with Authorize.Net, a leading payment gateway, to accept credit card payments safely and securely for our customers. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. Curious Sofa is registered with the Authorize.Net Verified Merchant Seal program.
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